What to Consider When Choosing a Partner - Part 2
Consistent quality must be a given with any potential partner and an up-front discussion regarding the approval and paperwork/sign-off procedures is very important. Other quality points to ponder:
- Does the supplier have a history of building your type/style of cable assemblies?
- What type of practices are in place to ensure there are no "surprises" when your product arrives?
- Is the supplier willing to add procedures and inspection criteria to meet your needs?
- Does the supplier offer expertise to drive cost out while maintaining or improving functionality?
- There are many different ways to finish a cable. Do the supplier's processes ensure the performance anticipated for the application?
- What is the warranty offered and for how long?
- You should have a working understanding as to their course of action on a rejected part. What is a common turn- around time on a Corrective Action Report? Are procedures put in place that ensure the problem has been resolved?